We reported on the special circle of hell the Cowboys reserved for their Party Pass holders on Sunday. Almost a week later, Jerry Jones is finally owning up to the mayhem which, in Jerry's defense, made the record books.
A fan who wrote a complaint letter to the Cowboys was offered this semi-contrite note from the organization along with some more party passes. The letter also reveals that "the only reason so many party passes were sold for Sunday's game was to break the attendance record." You don't say.
I sincerely apologize for the problematic experience you and your family endured on Sunday. In order to help make the situation right, we can offer you a refund or comp party passes to another game this season.
If you would like a refund, Ticketmaster will issue the refund for your party pass purchase. Please contact them at 1-800-653-8000. We have communicated with Ticketmaster, and they are aware of the refund process for this event.
If it helps at all, the only reason so many party passes were sold for Sunday's game was to break the attendance record [the Cowboys deny writing this part of the letter]. I can assure you that only 1/3 of that amount of party passes will be sold for each game going forward...10,000 max instead of 30,000. That was a one-time deal for the grand opening of the stadium .
Sincerely, Dallas Cowboys Football Club
There you have it: Jerry Jones is sorry for his Texas-sized hubris and the hellish environment he created by deliberately overselling party passes. So to make up for it, how 'bout some more of those party passes?
Cowboys Offer Refund, World's Worst Excuse (Updated) [Blue Star]