Kalshi Announces New Customer Protection Features

David Huber
Published: Tue May 05 2026
Reviewed By Paul Skidmore
Kalshi 2FA
Key Points
  • New features add customer protection enhancements for all Kalshi accounts.
  • Measures follow bipartisan senate bill for prediction market integrity.
  • Protections will restrict access to minors while integrating responsible gaming protocols.

Prediction market exchange Kalshi has announced that it is implementing new customer protection features that enhance existing in-house tools to guard against unauthorized account use while focusing on responsible gaming protocols. Going forward, Kalshi will request “selfies” and two-factor authentication (2FA) for account logins.

The platform is also releasing social measures including its “Inner Circle” and “Health Check” programs. These are proprietary mechanisms to further ensure that the app’s responsible gaming systems are on par with, or exceed, what’s currently available in state-regulated iGaming markets.

Customer protections reflect language in bipartisan senate bill

Last week, two US senators introduced the Prediction Market Act of 2026. The bipartisan bill that would make insider trading on prediction markets illegal and preserve state-based consumer protections.

READ: Senator Kristen Gillibrand (D-NY) press release

READ: Senator Dave McCormick (R-PA) press release

“This legislation gives these markets the clear rules they need to grow responsibly,” said Senator McCormick in an official communication. Senator Gillibrand added that the bill “puts strong guardrails in place to protect consumers, prevent insider trading, and hold prediction market platforms to standards of integrity.”

Kalshi is “proactively implementing measures outlined in the bill,” the exchange stated Monday. The two main points that are being addressed are unauthorized account access and irresponsible trading behaviors.

Kalshi’s new customer protection measures explained

Below is a summary of Kalshi’s new features aimed at enhancing customer protections. Each feature is a separate measure which can be used in-app.

  • Face ID by default: This is now active for all Kalshi account holders who have activated Face ID. Kalshi recommends that parents activate this feature as soon as possible.
  • Selfie requests:  Kalshi will now request selfies from high-risk account holders. This is on top of the documentation that the exchange already requires when accounts reach a certain trading level.
  • Two-factor authentication (2FA):  This already exists on the Kalshi platform, but now it is being promoted more prominently. Logins using 2FA require the account holder to enter a separate code that is sent via SMS text message and/or email.
  • ID check:  This allows users to see if any additional logins are occurring on their individual Kalshi accounts.

Kalshi’s new responsible gaming measures

Kalshi is adding two new social features that will further enhance its responsible gaming systems.

Inner Circle

This proprietary feature allows high-risk traders to enable close friends and family members to join in protecting against harmful behaviors. Once linked, “Inner Circle” members can view an account’s activity and receive real-time alerts related to one’s trading activity.

Health Check

This Kalshi feature will recommend deposit limits for users that are based on each trader’s activity.

Kalshi’s May 4th announcement ends with acknowledging that “there is more work to do.” The exchange hinted that it might release additional features as its in-house research uncovers new insights in account security mechanisms and responsible gaming tools.

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